Legal Information

At Jinhua Loyal Crafts Co.,Ltd (registered Chinese company name: 金华市中臣生物科技有限责任公司; translated as Jinhua Zhongchen Biotechnology Co., Ltd.), we respect your privacy and are committed to protecting your personal data. This policy explains how we handle information when you visit our website or inquire about our B2B services.

Information Collection: Our inquiry form asks for your name, business email, product type, target quantity, and project details. Information you send by email, WhatsApp, or KakaoTalk may also include company details, phone numbers, and project references.

Use of Information: We use inquiry information to respond, prepare quotations and samples, and manage the requested business relationship. We do not sell your inquiry information to third-party marketers.

Website Services: This website uses Vercel for hosting and Resend to deliver inquiry emails to our team. These providers process information needed to operate the website and deliver messages. See the Vercel privacy policy and Resend privacy policy.

Analytics and Embedded Maps: We use Google Analytics to understand page visits and actions such as inquiry submissions and contact clicks. Google Analytics may use cookies and collect browser, device, and usage information. Our contact page also embeds Google Maps. See how Google uses information from partner sites. You can manage cookies in your browser or use Google's Analytics opt-out add-on.

Retention and Deletion: Our team normally keeps inquiry information for seven days. To request deletion, email bruce.ding@scentshill.cn; our team handles these requests. Email delivery records and other service data may have separate retention periods under the providers' policies.

Security: We use request validation, submission limits, and access controls to help protect inquiry information and reduce misuse.

By accessing this website, you agree to comply with these terms. All content, including images of our facility, products, and certifications, is the intellectual property of Jinhua Loyal Crafts Co.,Ltd.

B2B Nature: This website is for business-to-business information only. Product descriptions and specifications are subject to change during the formal R&D and contract phase.

Certifications: While we maintain ISO, BRC, and SMETA certifications, specific audit reports are provided to verified partners upon request and under NDA.